SNOBBOTS PRIVACY POLICY

Last updated: 07 August 2026

SECTION 1 – Introduction
SNOBBOT SOLUTION – FZCO (“SNOBBOT”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal data responsibly, transparently and securely.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you:
• visit our website;
• contact us;
• request information or quotations;
• purchase our Services;
• engage with our Artificial Intelligence solutions;
• communicate with us;
• subscribe to our marketing communications; or
• otherwise interact with SNOBBOT.

We recognise that privacy laws differ across jurisdictions and aim to apply high standards of privacy protection while complying with applicable laws.

By using our Website or engaging our Services, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.

1.1 Scope

This Privacy Policy applies to website visitors, prospective clients, existing clients, suppliers, business partners, contractors, authorised representatives of organisations and other individuals who communicate with SNOBBOT.

It does not apply to third-party websites, products or services.

1.2 Data Controller

SNOBBOT SOLUTION – FZCO
IFZA Business Park
Dubai Digital Park
Dubai Silicon Oasis
Dubai
United Arab Emirates

Licence Number: 77651
Corporate Tax Registration Number (TRN): 105398497500001
Email: info@snobbots.ae
Website: https://snobbots.ae

1.3 Our Commitment

We are committed to:
• processing personal data lawfully, fairly and transparently;
• collecting only the personal data necessary for legitimate business purposes;
• protecting personal information using appropriate technical and organisational safeguards;
• respecting applicable privacy rights;
• retaining personal data only for as long as necessary; and
• continually reviewing and improving our privacy practices.
SECTION 2 – Personal Data We Collect
SNOBBOT collects only the personal data that is reasonably necessary to provide our Services, operate our business, comply with legal obligations and protect our legitimate business interests.

The categories of personal data we collect will depend on how you interact with us.
2.1 Information You Provide Directly

We may collect personal data that you voluntarily provide, including:

full name;

company name;

job title;

business email address;

telephone number;

postal address;

billing information;

payment contact details;

project requirements;

quotations and proposal requests;

correspondence with SNOBBOT;

documents, files and images submitted by you;

account credentials where required to deliver the Services; and

any other information you choose to provide.

You should not provide personal data that is unnecessary for the Services you request.
2.2 Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

IP address;

browser type and version;

operating system;

device type;

screen resolution;

language preferences;

pages visited;

referring website;

date and time of access;

session duration;

clickstream information;

cookies; and

similar tracking technologies.

This information helps us improve Website performance, security and user experience.
2.3 Information Received from Third Parties

We may receive personal data from third parties including:

referral partners;

business partners;

publicly available business directories;

social media platforms;

analytics providers;

payment providers;

identity verification providers where required;

advertising platforms;

CRM integrations; and

other service providers engaged in connection with our Services.
2.4 Project Data

Where you engage SNOBBOT to provide Services, we may process information necessary to perform the Project, including:

project documentation;

technical specifications;

business processes;

software requirements;

website content;

databases;

API credentials;

cloud configuration;

system architecture;

support requests;

change requests; and

testing information.

We process such information solely for the purposes of providing the agreed Services unless otherwise required by law.
2.5 Artificial Intelligence Data

Where Artificial Intelligence services are provided, we may process:

prompts;

instructions;

uploaded documents;

datasets;

generated outputs;

configuration settings;

conversation history where required; and

related technical information.

Such information may be processed using third-party AI platforms where necessary to provide the Services, as described elsewhere in this Privacy Policy.
2.6 Sensitive Personal Data

Unless expressly required for an agreed Service, we ask that you do not submit special category or other sensitive personal data through our Website or AI systems.

Where such information is intentionally provided, you confirm that you have the legal right to provide it and that its processing is necessary for the requested Services.

Unless specifically required for an agreed Service, SNOBBOT does not intentionally collect:

criminal conviction information;

biometric information;

genetic information;

health records;

political opinions;

religious beliefs;

trade union membership; or

other special category personal data.
2.7 Accuracy of Information

You are responsible for ensuring that the personal data you provide is accurate, complete and kept reasonably up to date.

SNOBBOT is not responsible for issues arising from inaccurate or outdated information supplied by you.

We seek to collect only the personal data reasonably necessary for the purposes described in this Privacy Policy.
SECTION 3 – How We Use Personal Data
We process personal data only where we have a legitimate business purpose, legal obligation, contractual requirement or your consent where required.

The way we use your personal data depends on how you interact with SNOBBOT.
3.1 Providing Our Services

We use personal data to:

provide our technology and digital services;

develop websites, software and applications;

deliver Artificial Intelligence solutions;

provide maintenance and support services;

manage Projects;

communicate with Clients;

respond to enquiries;

provide technical assistance;

perform testing and quality assurance; and

fulfil our contractual obligations.
3.2 Quotations & Proposals

We use personal data to:

prepare quotations;

prepare Statements of Work;

assess project requirements;

estimate pricing;

prepare proposals;

communicate regarding prospective Projects; and

negotiate commercial agreements.

Submission of an enquiry does not create any contractual obligation.
3.3 Account Administration

Where applicable, we use personal data to:

create customer records;

administer accounts;

verify identities;

manage authorised contacts;

maintain communication records; and

provide customer support.
3.4 Billing & Financial Administration

We use personal data to:

issue quotations;

issue invoices;

process payments;

maintain financial records;

comply with accounting and tax obligations;

recover outstanding payments; and

administer our commercial relationship.
3.5 Website Operation

We use technical information collected through our Website to:

maintain Website functionality;

improve performance;

monitor availability;

analyse usage;

prevent misuse;

improve user experience; and

protect the security of our systems.
3.6 Artificial Intelligence Services

Where Artificial Intelligence forms part of the Services, personal data may be processed to:

generate requested outputs;

improve workflow efficiency;

automate agreed business processes;

analyse information;

produce reports;

provide AI-assisted development services; and

deliver the Services requested by the Client.

We do not intentionally use Client data to train proprietary Artificial Intelligence models unless expressly agreed in writing.
3.7 Legal & Regulatory Compliance

We may process personal data where necessary to:

comply with applicable laws;

comply with court orders;

respond to lawful requests from public authorities;

protect legal rights;

prevent fraud;

investigate security incidents;

enforce our agreements; and

defend legal claims.
3.8 Marketing Communications

Where permitted by applicable law, we may use your contact details to send:

newsletters;

service updates;

event invitations;

product announcements;

educational content; and

information relating to our Services.

You may opt out of marketing communications at any time.

Operational communications relating to existing Projects or contractual obligations will continue where necessary.
3.9 Business Improvement

We may analyse aggregated or anonymised information to:

improve our Services;

improve customer experience;

develop new products;

improve Artificial Intelligence systems;

improve operational efficiency; and

conduct internal business analysis.

Where information has been anonymised so that individuals are no longer identifiable, it is no longer treated as personal data.
3.10 No Sale of Personal Data

SNOBBOT does not sell personal data to third parties.

We do not permit third parties to purchase personal information collected through our Website or Services.
SECTION 4 – Lawful Basis for Processing
SNOBBOT processes personal data only where there is a lawful basis for doing so under applicable data protection legislation.

Depending on the circumstances, one or more of the following lawful bases may apply.
4.1 Performance of a Contract

We process personal data where necessary to:

provide requested Services;

prepare proposals;

negotiate contracts;

manage Projects;

deliver Deliverables;

provide customer support;

process payments; and

fulfil our contractual obligations.
4.2 Legitimate Business Interests

We may process personal data where necessary for our legitimate business interests, provided such interests are not overridden by your rights and freedoms.

These legitimate interests include:

operating our business;

improving our Services;

developing new technologies;

maintaining customer relationships;

responding to enquiries;

preventing fraud;

protecting our legal rights;

ensuring network and information security;

managing Projects;

internal reporting; and

improving customer experience.
4.3 Legal Obligations

We may process personal data where necessary to comply with:

applicable laws;

tax obligations;

accounting requirements;

anti-money laundering obligations;

court orders;

regulatory requirements; or

lawful requests from competent public authorities.
4.4 Consent

Where processing is based upon your consent, we will request your consent before processing your personal data where required by law.

You may withdraw your consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
4.5 Protection of Legal Rights

We may process personal data where necessary to:

establish legal claims;

investigate complaints;

defend legal proceedings;

enforce contractual rights;

recover outstanding payments; or

protect SNOBBOT, our Clients or third parties from unlawful activity.
4.6 International Processing

Because SNOBBOT operates internationally, the lawful basis applicable to particular processing activities may differ depending upon the jurisdiction in which the individual is located.

Where required, we will comply with the applicable privacy legislation governing that processing activity.
4.7 No Obligation to Provide Personal Data

You are not legally required to provide personal data to SNOBBOT.

However, if you choose not to provide information necessary for the requested Services, we may be unable to:

respond to enquiries;

prepare quotations;

enter into contracts;

deliver the Services; or

comply with our legal obligations.
SECTION 5 – Artificial Intelligence & Automated Technologies
SNOBBOT provides Artificial Intelligence (“AI”), automation and machine learning services as part of its technology solutions.

This section explains how AI technologies may process personal data when providing our Services.
5.1 Use of Artificial Intelligence

We may use Artificial Intelligence, machine learning systems, automation platforms and Large Language Models (“LLMs”) to assist in delivering our Services.

These technologies may be used for:

software development;

website development;

mobile application development;

AI agent development;

business automation;

document generation;

data analysis;

research;

content generation;

workflow optimisation;

customer support;

software testing;

reporting; and

other technology services requested by our Clients.
5.2 AI-Assisted Processing

Where AI forms part of the agreed Services, personal data may be processed for the purpose of:

generating requested outputs;

analysing information;

processing uploaded documents;

producing reports;

improving workflow efficiency;

delivering AI-powered functionality; and

fulfilling our contractual obligations.

Processing is limited to what is reasonably necessary to provide the requested Services.
5.3 Third-Party AI Providers

To deliver certain Services, SNOBBOT may utilise carefully selected third-party AI providers.

Where this occurs, personal data supplied by the Client may be processed by those providers in accordance with:

their own terms of service;

privacy policies;

security practices; and

applicable law.

Although we exercise reasonable care when selecting technology providers, SNOBBOT cannot control the independent processing activities of third-party AI providers.
5.4 Human Oversight

Unless expressly agreed otherwise, AI-generated outputs are subject to reasonable human review before being delivered to Clients.

However, no review process can guarantee that AI-generated content will be completely accurate, complete or free from errors.
5.5 No Automated Decision-Making

SNOBBOT does not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals unless:

required by applicable law;

expressly requested by the Client as part of the agreed Services; or

appropriate safeguards are implemented.
5.6 AI Training

SNOBBOT does not use Client Confidential Information or Client personal data to train proprietary Artificial Intelligence models unless the Client has expressly agreed to such use in writing.
5.7 Client Responsibilities

Where the Client provides personal data for processing using AI systems, the Client is responsible for ensuring that:

it has the legal right to provide that information;

any required notices have been given;

any necessary consents have been obtained where required by law; and

the information supplied is relevant to the agreed Services.
5.8 Sensitive Information

Clients should not upload highly sensitive, classified or regulated information into AI systems unless:

expressly agreed with SNOBBOT;

appropriate contractual safeguards are in place; and

such processing is necessary for the agreed Services.
5.9 AI Output

Artificial Intelligence systems generate probabilistic outputs.

Accordingly, AI-generated content:

may contain inaccuracies;

should be independently reviewed before being relied upon;

should not be treated as legal, financial, medical or other professional advice; and

remains subject to human judgement.

The Client remains responsible for verifying the suitability of AI-generated outputs before using them for business, legal or operational purposes.
5.10 Continuous Development

Artificial Intelligence technologies evolve rapidly.

SNOBBOT may update, replace or modify the AI tools, models, providers and workflows used in delivering the Services where reasonably necessary to:

improve quality;

improve security;

maintain compatibility;

respond to technological developments; or

replace discontinued technologies.
SECTION 6 – Sharing Personal Data
SNOBBOT does not sell, rent or trade personal data.

We only share personal data where it is reasonably necessary to deliver our Services, operate our business, comply with legal obligations or protect our legitimate interests.
6.1 Service Providers

We may share personal data with trusted third-party service providers who assist us in delivering our Services, including:

cloud infrastructure providers;

website hosting providers (where applicable to our own services);

email service providers;

payment processors;

customer relationship management (CRM) platforms;

project management platforms;

communication platforms;

Artificial Intelligence service providers;

analytics providers;

software vendors; and

IT support providers.

These providers are only permitted to process personal data on our behalf where necessary to provide their services or where they act as independent controllers under their own privacy policies.
6.2 Employees, Contractors & Consultants

Personal data may be shared with SNOBBOT employees, contractors, consultants and specialist subcontractors where access is reasonably required to deliver the agreed Services.

All such individuals are subject to appropriate confidentiality obligations.
6.3 Professional Advisers

We may disclose personal data where reasonably necessary to our:

accountants;

auditors;

legal advisers;

insurers;

banking providers; and

other professional advisers.

Such disclosures are limited to what is reasonably necessary for the relevant purpose.
6.4 Legal & Regulatory Requirements

We may disclose personal data where required or permitted by law, including where necessary to:

comply with legal obligations;

respond to court orders;

comply with regulatory investigations;

protect our legal rights;

prevent fraud;

investigate unlawful activity;

protect public safety; or

enforce our agreements.
6.5 Business Transactions

If SNOBBOT undergoes:

a merger;

acquisition;

corporate restructuring;

sale of assets; or

transfer of all or part of its business,

personal data may be transferred as part of that transaction, subject to appropriate confidentiality and legal safeguards.
6.6 International Providers

Some of our service providers may operate outside the United Arab Emirates.

Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are implemented where required by applicable law.

6.7 No Sale of Personal Data

SNOBBOT does not sell personal data to advertisers, marketing companies or unrelated third parties.

We do not permit third parties to purchase personal information collected through our Website or Services.

6.8 Data Processors

Where third parties process personal data on our behalf, we seek to ensure that they implement appropriate technical and organisational measures to protect that information.

However, each independent third-party provider remains responsible for complying with its own legal obligations.

6.9 Client Instructions

Where SNOBBOT processes personal data solely on behalf of a Client as part of the Services, we will process such information in accordance with the Client’s documented instructions unless otherwise required by applicable law.
SECTION 7 – International Data Transfers
SNOBBOT is based in the United Arab Emirates and provides Services to clients in multiple countries.

Accordingly, personal data may be transferred to, stored in or accessed from jurisdictions outside the country in which it was originally collected.

7.1 International Operations

Our employees, contractors, service providers and technology partners may operate in different countries.

Where this is necessary to deliver our Services, personal data may be transferred internationally.
7.2 Appropriate Safeguards

Where required by applicable law, SNOBBOT will implement appropriate safeguards designed to protect personal data during international transfers.

Depending on the circumstances, these safeguards may include:

contractual data protection obligations;

confidentiality agreements;

technical and organisational security measures;

recognised international transfer mechanisms where applicable; and

other lawful safeguards appropriate to the transfer.
7.3 Third-Party Providers

Many of the software platforms, cloud infrastructure providers and Artificial Intelligence providers used by SNOBBOT operate internationally.

Where personal data is processed by those providers, such processing will be governed by:

their own privacy policies;

their contractual commitments;

applicable law; and

any safeguards required under our agreements with those providers.
7.4 Client Responsibility

Where the Client instructs SNOBBOT to transfer personal data to a particular country, platform or third-party provider, the Client acknowledges that such transfer may involve processing outside its own jurisdiction.

7.5 International Clients

SNOBBOT provides Services to clients located throughout the world.

The location of a Client does not necessarily determine where personal data will be processed, provided appropriate legal and contractual safeguards are implemented where required.

7.6 Data Security During Transfers

Where reasonably practicable, personal data transferred internationally will be protected through appropriate technical and organisational security measures, including encryption, secure communications and access controls where suitable.

7.7 No Absolute Guarantee

Although SNOBBOT takes reasonable steps to protect personal data during international transfers, no method of electronic transmission or international data processing can be guaranteed to be completely secure.
SECTION 8 – Data Retention
SNOBBOT retains personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce our agreements and protect our legitimate business interests.
Retention periods may vary depending on the type of personal data and the purpose for which it is processed.
8.1 Client Information

Personal data relating to Clients, Projects and business relationships may be retained for as long as reasonably necessary to:

provide ongoing Services;

administer customer accounts;

maintain Project records;

provide maintenance and support;

manage contractual relationships; and

comply with applicable legal and regulatory obligations.
8.2 Financial Records

Invoices, accounting records, payment information and related financial documentation may be retained for the period required under applicable tax, accounting and commercial legislation.
8.3 Marketing Information

Where you have subscribed to receive marketing communications, your contact details may be retained until you:

unsubscribe;

withdraw your consent (where applicable); or

request deletion,

unless we are required by law to retain certain records.
8.4 Website Data

Technical information collected through our Website, including analytics data and security logs, may be retained for as long as reasonably necessary to:

maintain Website security;

monitor system performance;

investigate incidents;

improve our Services; and

comply with legal obligations.
8.5 Artificial Intelligence Data

Where Artificial Intelligence services form part of the agreed Services, prompts, uploaded files, generated outputs and related Project information may be retained for as long as reasonably necessary to:

complete the Project;

provide support;

investigate technical issues;

comply with legal obligations; or

protect our legal rights.

Retention periods may vary depending upon the third-party AI platforms used to deliver the Services.
8.6 Backup Copies

Personal data may continue to exist within secure backup systems for a limited period after deletion from active systems.

Backup copies are retained solely for disaster recovery, business continuity and security purposes and are securely overwritten or deleted in accordance with our internal retention procedures.
8.7 Legal Claims

Where personal data may be relevant to:

actual or anticipated legal proceedings;

regulatory investigations;

dispute resolution;

fraud prevention; or

enforcement of contractual rights,

SNOBBOT may retain such information until the relevant matter has been concluded and any applicable limitation periods have expired.
8.8 Secure Disposal

When personal data is no longer required, SNOBBOT will take reasonable steps to:

securely delete it;

permanently anonymise it; or

otherwise dispose of it using appropriate technical and organisational measures.
8.9 No Absolute Retention Period

Because the Services provided by SNOBBOT vary significantly between Clients and jurisdictions, no single retention period applies to all categories of personal data.

Retention decisions are based upon:

the purpose for processing;

contractual obligations;

legal requirements;

operational needs; and

legitimate business interests.

SECTION 9 – Data Security
SNOBBOT is committed to protecting personal data through appropriate technical, organisational and administrative security measures designed to reduce the risk of unauthorised access, disclosure, alteration, loss or misuse.

While we take reasonable steps to safeguard personal data, no method of electronic transmission, cloud storage or internet communication can be guaranteed to be completely secure.
9.1 Security Measures

SNOBBOT implements security measures appropriate to the nature of the personal data we process, which may include:

access controls;

password protection;

multi-factor authentication where appropriate;

encryption in transit where supported;

secure cloud infrastructure;

network security controls;

malware protection;

system monitoring;

software updates and patch management; and

staff awareness of information security practices.

The specific security measures applied may vary depending on the nature of the Services being provided.
9.2 Access to Personal Data

Access to personal data is restricted to employees, contractors, consultants and authorised service providers who require such access to perform their duties.

Access permissions are granted on the basis of business need and are reviewed as appropriate.
9.3 Client Responsibilities

Where the Client has access to systems, applications or services provided by SNOBBOT, the Client is responsible for maintaining the security of its own:

usernames;

passwords;

authentication credentials;

devices;

internal systems; and

authorised users.

SNOBBOT is not responsible for unauthorised access resulting from compromised Client credentials or inadequate security practices within the Client’s own environment.
9.4 Third-Party Providers

Many of the Services provided by SNOBBOT rely upon third-party cloud platforms, software providers, Artificial Intelligence providers and infrastructure providers.

Although we carefully select our providers, SNOBBOT cannot guarantee the security practices or continued availability of independent third-party systems.
9.5 Security Incidents

If SNOBBOT becomes aware of a security incident affecting personal data under our control, we will assess the incident promptly and take reasonable steps to:

investigate the incident;

reduce any ongoing risk;

restore affected systems where reasonably practicable; and

comply with any applicable legal notification obligations.
9.6 Data Breaches

Where applicable law requires notification of a personal data breach, SNOBBOT will provide such notifications within the timeframes required by the relevant legislation.

Not every security incident constitutes a reportable personal data breach.

9.7 Business Continuity

SNOBBOT maintains reasonable business continuity and disaster recovery practices appropriate to the Services provided.

However, uninterrupted operation of all systems cannot be guaranteed due to factors beyond our reasonable control, including failures affecting third-party providers.
9.8 Security Limitations

Despite the security measures implemented by SNOBBOT, the Client acknowledges that:

no computer system is completely secure;

internet communications carry inherent risks;

cyber threats continually evolve; and

unauthorised access may occur despite reasonable security measures.

Accordingly, SNOBBOT cannot guarantee absolute security of personal data.
9.9 Reporting Security Concerns

If you believe your personal data has been compromised, or you identify a suspected security vulnerability relating to our Services, you should notify SNOBBOT as soon as reasonably practicable by contacting:

Email: info@snobbots.ae

We will investigate all genuine security reports in accordance with our internal security procedures.
SECTION 10 – Your Privacy Rights
SNOBBOT respects the privacy rights afforded to individuals under applicable data protection laws.

The rights available to you may vary depending upon your country of residence and the laws that apply to your personal data.

10.1 Right of Access

Subject to applicable law, you may request confirmation of whether SNOBBOT processes your personal data and, where applicable, request access to that information.

10.2 Right to Rectification

You may request that inaccurate, incomplete or outdated personal data be corrected or updated.

SNOBBOT may request reasonable evidence before making any changes.
10.3 Right to Erasure

Where permitted by applicable law, you may request that personal data be deleted.

This right is not absolute.

SNOBBOT may retain personal data where retention is necessary to:

comply with legal obligations;

establish or defend legal claims;

enforce contractual rights;

comply with accounting or tax requirements; or

protect legitimate business interests.
10.4 Right to Restrict Processing

Where applicable, you may request that we temporarily restrict the processing of your personal data while certain issues are investigated or resolved.

10.5 Right to Object

Where processing is based upon our legitimate interests, you may object to such processing where applicable law provides that right.

We will consider each request in accordance with the relevant legal requirements.

10.6 Right to Withdraw Consent

Where processing is based upon your consent, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
10.7 Marketing Preferences

You may opt out of receiving marketing communications from SNOBBOT at any time by:

clicking the unsubscribe link contained within marketing emails;

contacting us directly; or

updating your communication preferences where available.

Service-related communications connected with active Projects, contractual obligations or legal requirements may continue where necessary.
10.8 Identity Verification

Before responding to certain privacy requests, SNOBBOT may request information necessary to verify your identity.

This helps protect personal data against unauthorised disclosure.

10.9 Response Time

SNOBBOT will respond to valid privacy requests within the timeframe required by applicable law or, where no statutory timeframe applies, within a reasonable period.

Where requests are unusually complex or numerous, additional time may be required.

10.10 Complaints

If you believe SNOBBOT has not handled your personal data appropriately, you may contact us using the details provided in this Privacy Policy.

Where applicable under your local laws, you may also have the right to lodge a complaint with the relevant supervisory or data protection authority.

10.11 How to Exercise Your Rights

Requests relating to your personal data should be submitted to:

SNOBBOT SOLUTION – FZCO

Email: info@snobbots.ae

Please provide sufficient information to enable us to identify you and locate the relevant personal data.

SNOBBOT may decline requests that are manifestly unfounded, excessive or otherwise not required to be fulfilled under applicable law.
SECTION 11 – Cookies & Tracking Technologies
SNOBBOT uses cookies and similar technologies to improve the functionality, security and performance of our Website.

Consent preferences may be managed through our Cookie Banner where available

Cookies are small text files stored on your device when you visit our Website.
11.1 Types of Cookies

Depending on how you use our Website, we may use:

essential cookies;

functional cookies;

analytics cookies;

performance cookies;

security cookies; and

preference cookies.

Where required by applicable law, non-essential cookies will only be used with your consent.
11.2 Purposes

Cookies may be used to:

operate our Website;

remember your preferences;

improve Website performance;

understand how visitors use our Website;

maintain Website security;

diagnose technical issues;

measure Website traffic; and

improve our Services.
11.3 Third-Party Cookies

Some cookies may be placed by carefully selected third-party providers, including analytics, security and embedded content providers.

The use of those cookies is governed by the relevant third party’s own privacy policies.
11.4 Managing Cookies

Most web browsers allow you to:

accept cookies;

reject cookies;

delete existing cookies; or

configure browser settings relating to cookies.

Disabling certain cookies may affect the functionality of our Website.
11.5 Separate Cookie Policy

Additional information regarding cookies is available within our separate Cookie Policy, which forms part of our wider legal framework.
SECTION 12 – Marketing Communications
SNOBBOT may send marketing communications where permitted by applicable law or where you have provided your consent.
12.1 Types of Communications

Marketing communications may include:

newsletters;

product announcements;

service updates;

educational content;

event invitations;

promotional offers; and

information relating to our technology Services.
12.2 Existing Clients

Where permitted by law, SNOBBOT may send information relating to Services similar to those previously requested or purchased.
12.3 Opting Out

You may stop receiving marketing communications at any time by:

clicking the unsubscribe link contained within our emails;

contacting SNOBBOT directly; or

updating your communication preferences where available.
12.4 Service Communications

Opting out of marketing communications will not prevent SNOBBOT from sending:

Project updates;

contractual notices;

invoices;

security notifications;

maintenance notices; or

other operational communications necessary to provide the Services.
SECTION 13 – Children's Privacy
SNOBBOT provides business technology services intended primarily for organisations and adults.
Our Website and Services are not directed towards children.

13.1 Age Requirement

We do not knowingly collect personal data directly from individuals under the age of 18 years.

13.2 Inadvertent Collection

If SNOBBOT becomes aware that personal data relating to a child has been collected without appropriate legal authority, we will take reasonable steps to delete that information as soon as reasonably practicable.

13.3 Parent or Guardian Requests

Parents or legal guardians who believe that a child has provided personal data to SNOBBOT may contact us to request investigation and, where appropriate, deletion of such information.
SECTION 14 – Changes to this Privacy Policy
SNOBBOT may amend this Privacy Policy from time to time to reflect:

changes in applicable laws;

regulatory developments;

technological changes;

new Services;

operational changes; or

improvements to our privacy practices.
14.1 Updated Versions

The latest version of this Privacy Policy will always be published on our Website.

The “Last Updated” date shown at the beginning of this document indicates when this Privacy Policy was most recently revised.

14.2 Material Changes

Where required by applicable law, SNOBBOT will provide appropriate notice of material changes before those changes become effective.
SECTION 15 – Contact Details & Complaints
We aim to acknowledge privacy enquiries within a reasonable time, although response times may vary depending on the complexity of the request and applicable law.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the details below.

Contact Details

SNOBBOT SOLUTION – FZCO

IFZA Business Park
Dubai Digital Park
Dubai Silicon Oasis
Dubai
United Arab Emirates

Licence Number: 77651

Corporate Tax Registration Number (TRN): 105398497500001

Email: info@snobbots.ae

Website: https://snobbots.ae

If you require this Privacy Policy in an alternative format due to a disability or accessibility requirement, please contact us.
Privacy Requests

Privacy requests should include sufficient information to enable SNOBBOT to identify the individual making the request and locate the relevant personal data.

Where appropriate, we may request proof of identity before responding.

This Privacy Policy should be read together with our:

Master Services Agreement (Terms & Conditions)

Cookie Policy

Website Disclaimer

Acceptable Use Policy

AI Services Policy

Refund & Cancellation Policy
Complaints

If you are dissatisfied with the way SNOBBOT has handled your personal data, please contact us first so that we have the opportunity to investigate and resolve your concerns.

Where applicable under the laws of your jurisdiction, you may also have the right to lodge a complaint with the relevant supervisory or data protection authority.