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Terms & Conditions

 

Last updated: 21 January 2026

 

These Terms & Conditions govern the provision of services by SNOBBOT SOLUTION – FZCO (“we”, “us”, “our”) to clients (“you”, “your”).

 

  1. Company details

Legal entity: SNOBBOT SOLUTION – FZCO

Jurisdiction: Dubai, United Arab Emirates

Registered office: IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE

Licence number: 77651

Email: info@snobbots.ae

 

  1. Scope of services

We provide technology and digital services including:

  • Website development
  • Website maintenance and support
  • Search engine optimisation (SEO)
  • Web application development
  • Mobile application development
  • Artificial intelligence solutions and integrations

 

  1. Proposals and acceptance

Services commence only after written acceptance and receipt of required deposits.

 

  1. Payment terms

 

Website development (standard):

  • 50% deposit upfront
  • 50% payable before final delivery or launch

 

Website development (large/enterprise):

  • 40% deposit
  • 30% on design/structure sign-off
  • 30% prior to launch or delivery

 

Website maintenance:

  • Monthly retainer
  • Paid in advance
  • Services pause if payment is overdue

 

SEO services:

  • Monthly retainer paid in advance
  • No guarantee of rankings or results

 

Web and mobile applications:

  • Milestone or sprint-based billing
  • Deliverables released only after payment

 

All fees are exclusive of VAT unless stated otherwise.

 

  1. Late payment

Services may be suspended if invoices are overdue.

 

  1. Client responsibilities

Clients must provide accurate information, approvals, and ensure rights to supplied materials.

 

  1. Intellectual property

Ownership remains with us until full payment is received.

 

  1. Artificial intelligence services

AI outputs are assistive only and not guaranteed to be accurate.

 

  1. Industry-specific disclaimers

 

Government & public sector:

No guarantee of procurement outcomes.

 

Healthcare:

No medical advice provided.

 

Property & real estate:

No guarantee of leads, sales, valuations, or ROI.

 

Education:

No guarantee of enrolments or accreditation.

 

Professional services:

No legal, financial, or regulatory advice provided.

 

  1. Third-party services

We are not responsible for third-party platform failures.

 

  1. Limitation of liability

Liability is limited to fees paid in the preceding six months.

 

  1. Termination

Fees for work completed remain payable upon termination.

 

  1. Confidentiality

Confidential information must be protected by both parties.

 

  1. Governing law

These Terms are governed by the laws of the United Arab Emirates with jurisdiction in Dubai.

 

  1. General

Force majeure and severability apply.