COOKIE POLICY
Last updated: 07 August 2026
SECTION 1 – Introduction
This Cookie Policy explains how SNOBBOT SOLUTION – FZCO (“SNOBBOT”, “we”, “our” or “us”) uses cookies and similar technologies when you visit or interact with our Website.
This Cookie Policy should be read together with our:
- Privacy Policy;
- Master Services Agreement (Terms & Conditions);
- Website Disclaimer;
- Acceptable Use Policy; and
- other legal policies published on our Website.
By continuing to use our Website, you acknowledge that cookies may be used in accordance with this Cookie Policy and your selected cookie preferences.
1.1 Scope
This Cookie Policy applies to visitors to our Website, prospective clients, existing clients, suppliers, business partners and anyone accessing our online services.
This Cookie Policy applies only to the SNOBBOT website and does not apply to third-party websites that may be linked from our Website.1.2 Data Controller
SNOBBOT SOLUTION – FZCO
IFZA Business Park
Dubai Digital Park
Dubai Silicon Oasis
Dubai
United Arab Emirates
Licence Number: 77651
Corporate Tax Registration Number (TRN): 105398497500001
Email: info@snobbots.ae
Website: https://snobbots.ae1.3 What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.
Cookies allow websites to recognise your device and remember certain information about your visit, such as your preferences, language settings, login status, browsing behaviour, security settings and Website performance information.
Cookies do not normally identify you directly, but they may be associated with information that can identify you when combined with other data.1.4 Similar Technologies
In addition to cookies, SNOBBOT may use similar technologies where appropriate, including web beacons, pixels, local storage, session storage, software development kits (SDKs), server logs and similar technologies that support the operation, security and performance of our Website.
These technologies are collectively referred to within this Cookie Policy as “Cookies” unless the context requires otherwise.1.5 Our Approach
SNOBBOT uses Cookies only where reasonably necessary to operate our Website, improve Website performance, enhance user experience, maintain security, understand Website usage, measure performance and support our business operations.
Where required by applicable law, non-essential Cookies will only be used after obtaining the appropriate consent.SECTION 2 – Types of Cookies We Use
SNOBBOT may use different categories of Cookies depending on the functionality and technologies operating on our Website.
The Cookies actually used may change as our Website, services and third-party technology providers evolve.
2.1 Strictly Necessary Cookies
Strictly Necessary Cookies are required for the Website to operate correctly and securely.
They may be used to:
- provide core Website functionality;
- maintain security;
- prevent fraudulent or malicious activity;
- manage network traffic;
- remember privacy and Cookie preferences;
- maintain sessions; and
- support essential technical functions.
Because these Cookies are necessary for the operation of the Website, they generally cannot be disabled through our Cookie consent tools.
2.2 Functional Cookies
Functional Cookies enable enhanced Website functionality and personalisation.
They may be used to:
- remember preferences;
- remember language or regional settings;
- retain selected Website options;
- provide enhanced functionality; and
- improve the visitor experience.
Where required by applicable law, these Cookies will only be activated after appropriate consent has been obtained.
2.3 Analytics Cookies
Analytics Cookies help us understand how visitors interact with our Website.
They may collect information relating to:
- pages visited;
- time spent on pages;
- navigation paths;
- referring websites;
- Website interactions;
- device and browser information;
- approximate geographic information derived from technical data; and
- Website errors or performance issues.
We may use this information to understand Website usage and improve our content, Services and user experience.
Where required by applicable law, Analytics Cookies will not be activated until appropriate consent has been provided.
2.4 Performance Cookies
Performance Cookies help us monitor and improve the technical performance of our Website.
They may be used to:
- measure Website speed;
- identify technical problems;
- monitor Website availability;
- analyse loading performance;
- diagnose errors; and
- improve Website reliability.
2.5 Advertising & Marketing Cookies
Where used, Advertising or Marketing Cookies may help us measure marketing campaigns, understand visitor interactions with advertising and provide more relevant marketing.
These Cookies may be placed by SNOBBOT or approved third-party providers.
They may be used to:
- measure advertising effectiveness;
- attribute enquiries or conversions to marketing campaigns;
- understand interactions with advertisements;
- limit repeated advertising;
- build aggregated audience insights; and
- support remarketing or similar advertising functionality.
Where consent is legally required, these Cookies will not be activated unless the visitor has provided the appropriate consent.
2.6 Social Media & Embedded Content Cookies
Our Website may contain functionality or content provided by third-party platforms, including:
- videos;
- maps;
- social media content;
- sharing tools;
- forms;
- chat functionality; and
- other embedded services.
These providers may place Cookies or use similar technologies when their content or functionality is loaded.
Such technologies may be subject to the third party’s own privacy and Cookie policies.
2.7 Security Cookies
Security Cookies and similar technologies may be used to:
- identify suspicious activity;
- protect Website forms;
- prevent spam;
- detect automated or malicious traffic;
- protect user sessions; and
- defend our Website and infrastructure against cyber threats.
Security technologies that are strictly necessary to protect the Website may operate without consent where permitted by applicable law.
2.8 First-Party Cookies
First-party Cookies are placed directly by the SNOBBOT Website.
They may be used for essential functionality, security, preferences, analytics or other purposes described in this Cookie Policy.
2.9 Third-Party Cookies
Third-party Cookies are placed or controlled by external service providers whose technologies are integrated with our Website.
These may include providers of:
- analytics;
- security;
- embedded media;
- communications;
- marketing;
- advertising;
- customer support; and
- other Website functionality.
SNOBBOT does not directly control the operation or retention practices of independent third-party Cookies.
2.10 Session & Persistent Cookies
Cookies may also be classified according to how long they remain on your device.
Session Cookies generally expire when you close your browser.
Persistent Cookies may remain on your device for a defined period or until they are deleted.
The duration of individual Cookies depends upon their purpose and the provider responsible for them.
2.11 Cookies Actually Deployed
The specific Cookies used on the Website may change as we update our Website or third-party services.
Where appropriate, current Cookie information — including Cookie name, provider, purpose, category and duration — may be made available through our Cookie consent management tool or Cookie settings interface.
SECTION 3 – Why We Use Cookies
SNOBBOT uses Cookies and similar technologies only for legitimate operational, security, analytical, functional and, where applicable, marketing purposes.
3.1 Website Operation
Cookies may be used to:
- provide essential Website functionality;
- maintain user sessions;
- remember Website settings;
- manage Website navigation;
- enable forms and interactive features; and
- ensure that Website functions operate correctly.
3.2 Security & Fraud Prevention
Cookies and similar technologies may help us:
- detect suspicious activity;
- prevent spam and automated abuse;
- protect Website forms;
- identify malicious traffic;
- maintain Website and network security;
- prevent unauthorised access; and
- investigate security incidents.
3.3 Preferences & Functionality
Where applicable, Cookies may remember choices you make so that you do not need to re-enter or re-select them during future visits.
These may include:
- Cookie consent preferences;
- language settings;
- regional preferences;
- Website display preferences; and
- other user-selected settings.
3.4 Analytics & Website Improvement
Where permitted by applicable law and, where required, with your consent, Cookies may be used to understand how visitors interact with our Website.
This may help us:
- understand which pages are visited;
- identify popular content;
- analyse Website navigation;
- measure visitor engagement;
- identify technical problems;
- improve Website structure;
- improve Website performance; and
- develop our Services.
3.5 Marketing & Campaign Measurement
Where SNOBBOT uses marketing or advertising technologies, Cookies may be used to:
- measure marketing campaign effectiveness;
- identify how visitors arrive at our Website;
- measure enquiries or conversions;
- understand engagement with marketing content;
- support audience measurement; and
- where applicable, support remarketing or personalised advertising.
Where required by applicable law, such Cookies will only be used after appropriate consent has been obtained.
3.6 Embedded & Third-Party Services
Cookies may also be required when our Website incorporates third-party functionality such as:
- video players;
- maps;
- social media content;
- chat services;
- appointment or booking tools;
- forms; or
- other embedded technologies.
The relevant third-party provider may process information generated through these technologies in accordance with its own privacy practices.
3.7 Cookie Consent Management
Where a Cookie consent management tool is available, it may itself use Strictly Necessary Cookies or similar storage technologies to:
- record whether consent has been provided;
- record which Cookie categories have been accepted or rejected;
- remember privacy preferences; and
- demonstrate or manage consent where required by applicable law.
These technologies may be necessary to respect and record your privacy choices.
3.8 Aggregated & Statistical Information
Information obtained through Cookies may be aggregated or anonymised where appropriate.
Where information has been effectively anonymised so that an individual can no longer reasonably be identified, it may be used for statistical, analytical, operational and business improvement purposes.
3.9 Changes in Purpose
We will not intentionally use information collected through Cookies for materially incompatible purposes without taking appropriate steps where required by applicable law, which may include updating this Cookie Policy or requesting additional consent.
SECTION 4 – Third-Party Cookies & Technologies
Our Website may use services, content, software or functionality supplied by third-party providers. These providers may use Cookies or similar technologies when you visit or interact with our Website.
4.1 Third-Party Service Providers
Third-party technologies may support functions including:
- Website analytics;
- Website security;
- spam and fraud prevention;
- embedded videos;
- maps;
- social media functionality;
- customer communication tools;
- forms;
- scheduling or booking functionality;
- advertising and campaign measurement;
- performance monitoring; and
- other Website functionality.
The specific providers used by SNOBBOT may change as our Website and technology infrastructure evolve.
4.2 Independent Processing
Some third-party providers may process information as independent data controllers or equivalent roles under applicable privacy legislation.
Where this occurs, their processing of personal data is governed by their own:
- privacy policies;
- Cookie policies;
- terms and conditions;
- data retention practices; and
- security procedures.
SNOBBOT does not control the independent privacy practices of third-party providers.
4.3 Information Third Parties May Receive
Depending on the technology being used, third-party providers may receive information such as:
- IP address;
- browser information;
- device information;
- pages visited;
- Website interactions;
- referring URLs;
- approximate location derived from technical information;
- Cookie identifiers; and
- other technical or usage information.
The information actually collected depends upon the relevant provider and technology.
4.4 Embedded Content
Content embedded from third-party platforms may behave as though you had visited the third-party provider directly.
For example, interacting with an embedded:
- video;
- map;
- social media post;
- widget;
- chat service; or
- other external functionality
may allow the relevant provider to collect information about your interaction.
Where required by applicable law, non-essential embedded technologies may be restricted until appropriate consent has been provided.
4.5 Analytics Providers
SNOBBOT may use third-party analytics technologies to understand Website traffic, visitor behaviour and Website performance.
Where analytics Cookies are not strictly necessary, they will be subject to consent where required by applicable law.
4.6 Advertising & Marketing Providers
SNOBBOT may use advertising, conversion measurement or marketing technologies from third-party providers.
These technologies may enable providers to recognise a browser or device across different websites or services.
Where applicable law requires consent for such processing, these technologies will not be activated until the appropriate consent has been obtained.
4.7 International Processing
Third-party technology providers may process information in countries outside the United Arab Emirates or outside the country from which you access our Website.
International processing of personal data is addressed further within our Privacy Policy.
4.8 Changes to Third-Party Providers
SNOBBOT may add, remove or replace third-party technologies as our Website, Services and business requirements change.
Where appropriate, information about Cookies currently deployed on the Website may be provided through our Cookie consent management tool or Cookie settings interface.
4.9 Third-Party Websites
Our Website may contain links to external websites.
Following a link to a third-party website means that the third party’s own Cookie and privacy practices will apply.
SNOBBOT is not responsible for Cookies placed directly by unrelated third-party websites that you choose to visit.
SECTION 5 – Cookie Consent & Your Choices
Where required by applicable law, SNOBBOT provides visitors with the ability to control the use of non-essential Cookies and similar technologies.
5.1 Cookie Consent
When you first visit our Website, you may be presented with a Cookie banner or consent management tool that allows you to:
- accept all optional Cookies;
- reject non-essential Cookies;
- select individual Cookie categories; or
- manage your Cookie preferences.
Strictly Necessary Cookies may operate without consent where they are required for the Website to function, maintain security or remember your privacy choices.
5.2 Non-Essential Cookies
Where consent is required by applicable law, Cookies used for purposes such as:
- analytics;
- advertising;
- marketing;
- personalisation;
- certain functional features; and
- non-essential third-party content
will not be activated until the required consent has been obtained.
5.3 Withdrawing or Changing Consent
Where a Cookie settings or consent management tool is available, you may change or withdraw your Cookie consent at any time.
Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
Changes to your preferences may take effect when the Website is refreshed or during your next visit.
5.4 Rejecting Cookies
You may reject non-essential Cookies where this option is provided.
Rejecting optional Cookies should not prevent access to the core functions of our Website, although certain:
- personalised features;
- embedded content;
- analytics functionality;
- third-party integrations; or
- enhanced Website features
may become unavailable or operate differently.
5.5 Browser Controls
Most browsers allow you to manage Cookies through their settings.
Depending on your browser, you may be able to:
- view stored Cookies;
- delete Cookies;
- block Cookies;
- block third-party Cookies;
- receive notifications before Cookies are stored; or
- configure different settings for individual websites.
Browser controls operate independently from SNOBBOT’s Cookie consent tools.
5.6 Deleting Existing Cookies
Changing your Cookie preferences on our Website may prevent certain Cookies from being used in the future but may not automatically remove Cookies already stored on your device.
Existing Cookies can normally be removed through your browser or device settings.
5.7 Multiple Devices & Browsers
Cookie preferences may be stored separately for each:
- browser;
- device;
- browser profile; or
- Website session.
If you access our Website using multiple devices or browsers, you may need to configure your preferences separately on each one.
5.8 Consent Records
Where required or appropriate, SNOBBOT or our consent management provider may retain records relating to Cookie choices, including:
- consent status;
- selected Cookie categories;
- date and time of the preference;
- consent identifier; and
- technical information necessary to demonstrate or manage those preferences.
Such records may be retained where reasonably necessary to comply with applicable privacy requirements.
5.9 Changes to Cookie Technologies
If we introduce new Cookie categories or materially change how non-essential Cookies are used, we may request your consent again where required by applicable law.
5.10 Global Privacy & Browser Signals
Where required by applicable law and technically supported by our Website or relevant service providers, SNOBBOT may recognise applicable browser-based privacy preference signals.
The availability and legal effect of such signals may vary between jurisdictions and technologies.
SECTION 6 – Cookie Duration & Retention
Cookies may remain on your device for different periods depending on their purpose, configuration and the provider responsible for them.
6.1 Session Cookies
Session Cookies are temporary Cookies that generally remain active only while your browser session is open.
They are normally deleted when you close your browser, although the precise behaviour may depend on your browser, device or relevant technology.
Session Cookies may be used to:
- maintain Website functionality;
- maintain secure sessions;
- support Website navigation;
- process forms;
- remember temporary selections; and
- provide other session-based functionality.
6.2 Persistent Cookies
Persistent Cookies remain on your device after your browser has been closed.
They may remain until:
- their specified expiry date;
- they are deleted manually;
- your browser or device removes them; or
- they are replaced or withdrawn by the relevant provider.
Persistent Cookies may be used to remember preferences, recognise returning devices, measure Website usage or support other permitted functionality.
6.3 Cookie Expiry Periods
The lifespan of individual Cookies varies depending on their purpose.
SNOBBOT does not apply a single retention period to every Cookie because different technologies require different durations.
Where appropriate, information regarding the duration or expiry of individual Cookies may be displayed through our Cookie consent management tool or Cookie settings interface.
6.4 Third-Party Cookie Retention
Third-party providers may determine their own Cookie retention periods.
SNOBBOT does not directly control the retention periods applied by independent third-party providers.
Further information may be available within the relevant provider’s own Cookie or privacy documentation.
6.5 Consent Records
Information relating to your Cookie consent preferences may be retained for as long as reasonably necessary to:
- remember your choices;
- respect your preferences;
- demonstrate compliance with applicable law;
- resolve privacy enquiries; and
- maintain appropriate consent records.
6.6 Analytics & Related Data
Where information collected through Cookies is transferred into analytics, security or other systems, the resulting information may be retained separately from the Cookie itself.
Such information will be handled in accordance with our Privacy Policy and applicable data protection requirements.
6.7 Deletion of Cookies
You can normally delete Cookies stored on your device through your browser or device settings.
Deleting Cookies may also remove stored preferences, meaning that you may be asked to make your Cookie selections again when you next visit our Website.
6.8 Changes to Retention Periods
Cookie durations may change where:
- technologies are updated;
- third-party providers change their systems;
- Website functionality changes;
- legal requirements change; or
- Cookies are replaced or discontinued.
Where appropriate, current information will be reflected through our Cookie settings or consent management tools.
SECTION 7 – Managing Cookies Through Your Browser
In addition to any Cookie consent tools provided on our Website, most web browsers allow you to control Cookies directly through browser settings.
7.1 Browser Settings
Depending on the browser you use, you may be able to:
- view Cookies stored on your device;
- delete individual Cookies;
- delete all Cookies;
- block all Cookies;
- block third-party Cookies;
- allow Cookies only from selected websites;
- receive notifications before Cookies are stored; and
- configure different Cookie settings for different websites.
The location and functionality of these controls vary between browsers and browser versions.
7.2 Blocking All Cookies
You may configure your browser to block all Cookies.
However, doing so may affect the operation of our Website.
Certain functions may:
- become unavailable;
- fail to operate correctly;
- lose saved preferences;
- require repeated authentication or selections; or
- provide a reduced user experience.
Strictly Necessary Cookies are designed to support essential Website functionality and security.
7.3 Private or Incognito Browsing
Private or incognito browsing modes may limit how Cookies and browsing information are retained after a session.
The operation of these features is controlled by your browser provider and not by SNOBBOT.
7.4 Browser Extensions & Privacy Tools
You may choose to use browser extensions, privacy software or other technologies designed to block or restrict Cookies and tracking technologies.
SNOBBOT does not control third-party privacy tools and cannot guarantee that the Website will function correctly when such technologies interfere with Website functionality.
7.5 Mobile Devices
Mobile operating systems and browsers may provide additional privacy controls relating to:
- Cookies;
- advertising identifiers;
- application tracking;
- location information; and
- other device-level technologies.
These settings are controlled through your device or operating system provider.
7.6 Cookie Consent Tool vs Browser Settings
Cookie preferences selected through our Website and Cookie settings configured through your browser operate independently.
Changing your preferences through our Website may not delete Cookies already stored on your device.
Similarly, deleting Cookies through your browser may remove the Cookie used to remember your consent preferences.
As a result, you may be asked to select your Cookie preferences again during a future visit.
7.7 Third-Party Instructions
For detailed instructions regarding browser-based Cookie controls, you should consult the help or privacy documentation provided by your browser or device provider.
Because browser functionality and settings change over time, SNOBBOT does not guarantee that instructions published by third-party providers will remain unchanged.
SECTION 8 – Changes to This Cookie Policy
SNOBBOT may update or amend this Cookie Policy from time to time to reflect changes in our Website, technologies, business operations, third-party providers, legal obligations or privacy practices.
8.1 Reasons for Updates
We may update this Cookie Policy where necessary to reflect:
- changes to the Cookies or similar technologies used on our Website;
- introduction of new Website functionality;
- addition, removal or replacement of third-party providers;
- changes to analytics or marketing technologies;
- changes to our Cookie consent management tools;
- changes in applicable laws or regulatory guidance;
- changes to our Privacy Policy or other legal documents; or
- improvements to our privacy and data protection practices.
8.2 Updated Versions
The latest version of this Cookie Policy will be published on our Website.
The “Last Updated” date at the beginning of this Cookie Policy indicates when the policy was most recently revised.
8.3 Material Changes
Where a change materially affects how non-essential Cookies or similar technologies are used, SNOBBOT will take appropriate steps where required by applicable law.
These steps may include:
- updating our Cookie banner;
- updating our Cookie settings interface;
- providing additional information;
- requesting renewed consent; or
- disabling affected technologies until appropriate consent has been obtained.
8.4 Continued Website Use
Changes relating only to administrative, technical, legal or clarification matters may take effect when the updated Cookie Policy is published.
Where consent is legally required for a particular Cookie or processing activity, continued use of the Website will not be treated as a substitute for that consent.
8.5 Previous Preferences
Changes to this Cookie Policy do not necessarily reset your existing Cookie preferences.
However, SNOBBOT may ask you to make your Cookie selections again where:
- the purposes of processing materially change;
- new Cookie categories are introduced;
- existing consent is no longer sufficient;
- consent records expire or require renewal; or
- applicable law requires renewed consent.
SECTION 9 – CONTACT DETAILS & COOKIE ENQUIRIES
If you have questions about this Cookie Policy, the Cookies used on our Website or the way SNOBBOT handles information collected through Cookies and similar technologies, you may contact us using the details below.
9.1 Contact Details
SNOBBOT SOLUTION – FZCO
IFZA Business Park
Dubai Digital Park
Dubai Silicon Oasis
Dubai
United Arab EmiratesLicence Number: 77651
Corporate Tax Registration Number (TRN): 105398497500001
Email: info@snobbots.ae
Website: snobbots.ae9.2 Cookie & Privacy Enquiries
You may contact SNOBBOT regarding:
- Cookie preferences;
- questions regarding Cookie categories;
- concerns about tracking technologies;
- personal data collected through Cookies;
- privacy rights relating to Cookie-derived personal data; or
- other questions regarding this Cookie Policy.
Where an enquiry relates to the processing of personal data, it will also be handled in accordance with our Privacy Policy.
9.3 Privacy Rights
Depending on the applicable law and your jurisdiction, information collected through Cookies may constitute personal data.
Where this applies, you may have rights regarding that information as described in our Privacy Policy.
9.4 Complaints
If you believe that SNOBBOT has not handled personal data collected through Cookies appropriately, please contact us so that we can investigate your concern.
Where applicable, you may also have the right to lodge a complaint with the competent data protection or supervisory authority in your jurisdiction.
9.5 Related Legal Documents
This Cookie Policy should be read together with our:
- Privacy Policy;
- Master Services Agreement (Terms & Conditions);
- Website Disclaimer;
- AI Services Policy;
- Refund & Cancellation Policy; and
- Acceptable Use Policy.
Where Cookies or similar technologies involve the processing of personal data, our Privacy Policy provides additional information regarding how SNOBBOT collects, processes, stores, shares and protects that information.
9.6 Document Control
Document: Cookie Policy
Version: 1.0
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Owner: SNOBBOT SOLUTION – FZCO